ANA Crowne Plaza Kobe, an IHG Hotel

Recommended

Directly connected to Shin-Kobe Shinkansen Station, ANA Crowne Plaza offers 8 dining options with views of Kobe City and Rokko Mountain. Free Wi-Fi is provided throughout the property. The air-conditioned rooms at ANA Crowne Plaza Kobe feature a cri...

Rooms total: 428

Important Information

Extra charges apply for use of the fitness centre, hot tub. Please note that the pool is closed on the second and fourth Mondays. From June 1, 2024, children under elementary school age (including elementary school students) are not allowed in the clubhouse during cocktail time.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

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General

Non-smoking rooms
Family rooms
Lift
Safety deposit box
Chapel/shrine
Heating
Air conditioning
WiFi available in all areas

Activities

Sauna
Fitness centre
Spa and wellness centre
Indoor pool
Indoor pool (all year)

Services

Room service
Meeting/banquet facilities
24-hour front desk
Laundry
Dry cleaning
Ironing service
Packed lunches
Car hire
Fax/photocopying
Luggage storage
Concierge service
Trouser press
Daily housekeeping
Grocery deliveries

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Kid meals
Kid-friendly buffet
Wine/champagne
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Parking on site
Private parking
Accessible parking

Pool and wellness

Heated pool
Swimming Pool

Reception services

Invoice provided

Entertainment and family services

Board games/puzzles
Baby safety gates

Safety & security

24-hour security
Key card access
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety