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Alta Vista Thermas - OFICIAL 

Alta Vista Thermas - OFICIAL has a fitness centre, shared lounge, a restaurant and bar in Caldas Novas. This 4-star hotel offers a kids' club and room service. Featuring free WiFi throughout the property, the non-smoking hotel features a sauna and en...

Rooms total: 227

Important Information

Please note: Guests of Alta Vista Thermas Resort have access to 01 water parks per night/per guest in Caldas Novas, subject to availability upon check-in. Parking is rotating and subject to availability upon check-in. It is mandatory to present the credit card and valid identification document of the cardholder for all reservations paid by credit card at the time of check-in. In purchases with third-party cards that are not guests, in addition to the items above, a signed and authenticated commitment term must be presented, which must be requested via chat booking. Under the terms of articles 82 and 83 of the ECA (Statute of the Child and Adolescent), it is forbidden to accommodate minors without supporting documents, only valid RG and Birth Certificate, together with the parents' travel authorization registered in a notary, if the minor travels with another responsible person. During the stay, it may be necessary to exchange the apartment for another one of the same category, according to the hotel's orientation. Hairdryer is subject to availability, please check with hotel reception. Please note that there will be no refunds in case of early check-out. From 9 rooms booked, the hotel's policy for groups applies, which must be checked by the customer directly with the reservation center.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Non-smoking rooms
  • Family rooms
  • Lift
  • Soundproof rooms
  • Non-smoking throughout
  • Air conditioning
  • Minimarket on site
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Games room
  • Massage
  • Children's playground
  • Billiards
  • Table tennis
  • Karaoke
  • Mini golf
  • Entertainment staff
  • Hot spring bath
  • Kids' club
  • Evening entertainment
  • Water park
  • Public Bath
  • Steam room
  • Spa lounge/relaxation area
  • Back massage
  • Neck massage
  • Foot massage
  • Head massage
  • Hand massage
  • Full body massage
  • Massage chair
  • Fitness
  • Fitness/spa locker rooms
  • Movie nights
  • Themed dinner nights
  • Tour or class about local culture
  • Cooking class
  • Live music/performance
  • Live sport events (broadcast)
  • Bingo
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Concierge service
  • Shared lounge/TV area
  • Daily housekeeping
  • Strollers
Food & Drink
  • Restaurant
  • Bar
  • Snack bar
  • Kid meals
  • Kid-friendly buffet
  • Fruits
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Outdoor pool
  • Outdoor pool (all year)
  • Picnic area
Parking
  • Parking
  • Free parking
  • Parking on site
  • Parking garage
Pool and wellness
  • Water slide
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Kids' pool
  • Swimming pool
  • Swimming Pool
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
  • Indoor play area
  • Kids' outdoor play equipment
  • Baby safety gates
Safety & security
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • First aid kit available
  • Thermometers for guests provided by property
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized