Mandarin Oriental Al Faisaliah, Riyadh

As one of Riyadh’s finest 5-star hotels, Al Faisaliah Hotel features 325 beautifully appointed rooms and suites, exclusive 24-hour butler service, contemporary meeting facilities, six international restaurants, a state-of-the-art health club and Al F...

Rooms total: 313

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Air conditioning
Designated smoking area

Activities

Tennis court
Sauna
Fitness centre
Spa and wellness centre
Massage
Hot tub/Jacuzzi
Hammam
Indoor pool
Indoor pool (all year)
Tennis equipment
Beauty Services
Facial treatments
Waxing services
Make up services
Hair treatments
Manicure
Pedicure
Hair cut
Hair colouring
Hair styling
Body treatments
Body scrub
Body wrap
Light therapy
Spa facilities
Steam room
Spa lounge/relaxation area
Spa/wellness packages
Fitness
Yoga classes
Fitness classes
Personal trainer
Fitness/spa locker rooms

Services

Room service
Meeting/banquet facilities
24-hour front desk
Airport shuttle
Business centre
Laundry
Dry cleaning
Barber/beauty shop
Ironing service
Valet parking
Currency exchange
Packed lunches
Car hire
Tour desk
Fax/photocopying
Luggage storage
ATM/cash machine on site
Concierge service
Shuttle service (additional charge)
Trouser press
Airport shuttle (additional charge)
Lockers
Shared lounge/TV area
Daily housekeeping
Strollers
Shuttle service

Food & Drink

Restaurant
Breakfast in the room
Snack bar
Special diet menus (on request)
Kid meals
Kid-friendly buffet
Fruits

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace
Outdoor furniture

Parking

Parking
Free parking
Parking on site
Private parking
Parking garage
Accessible parking

Pool and wellness

Heated pool
Shallow end
Sun loungers or beach chairs
Swimming pool
Swimming Pool

Transport

Airport pick up
Airport drop off

Reception services

Invoice provided

Safety & security

24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety