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Ace Hotel Kyoto 

Ace Hotel Kyoto features free bikes, fitness centre, a garden and terrace in Kyoto. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property.

Rooms total: 213

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. An accommodation tax per person per night is not included in the price and needs to be paid at the property. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of JPY 15000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Meal-inclusive rate does not include meals for children sleeping in existing beds. Additional fees apply for children's meals if adults book a meal-inclusive rate. Please contact the property for details. When travelling with pets, please note that an extra charge of 14,300yen per pet, per night applies. Please note that the property can only allow dogs with a maximum weight of 15 kilos and rabies vaccination certificate issued within a year needs to be submitted upon check in.

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Fitness centre
  • Fitness
  • Temporary art galleries
  • Bicycle rental
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/check-out
  • Currency exchange
  • Fax/photocopying
  • Luggage storage
  • ATM/cash machine on site
  • Concierge service
  • Private check-in/check-out
  • Daily housekeeping
  • Pet bowls
Food & Drink
  • Restaurant
  • Bar
  • Special diet menus (on request)
  • Kid meals
  • Wine/champagne
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Emergency cord in bathroom
  • Visual aids: Braille
  • Visual aids: Tactile signs
Transport
  • Public transport tickets
Safety & security
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized