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This hotel offers accommodation in a central location in Cologne's Old City, a 10-minute walk from the Neumarkt Galerie shopping centre and 350 metres from Zülpicher Platz Underground Station. The a&o Köln Neumarkt hotel offers a variety of comforta...

Rooms total: 9

Important Information

When booking for more than 10 people, different policies and additional supplements may apply. Please note that pets are only allowed in private rooms like single and twin rooms. Pets are not allowed in shared dorms. Please note that bed linen and towels are not provided. Guests can bring their own or rent them at the property for the following extra charges. Bed linen for the bunk beds is free of charge and provided for self-covering.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • WiFi available in all areas
Activities
  • Billiards
Services
  • Meeting/banquet facilities
  • 24-hour front desk
  • Laundry
  • Express check-in/check-out
  • Packed lunches
  • Tour desk
  • Luggage storage
  • ATM/cash machine on site
  • Vending machine (drinks)
  • Lockers
  • Daily housekeeping
  • Strollers
Food & Drink
  • Bar
  • Snack bar
  • Special diet menus (on request)
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
  • Parking on site
  • Private parking
Safety & security
  • Key card access
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized