a&o Hamburg City

Recommended

A 5-minute walk from Berliner Tor Train Station and just 1 stop from Hamburg Central Station, this hostel has a 24-hour reception. Free WiFi is available throughout the property. Bright, non-smoking rooms with private bathrooms are offered at the a&...

Rooms total: 10

Important Information

When a booking is made for more than 10 people per reservation different payment and cancellation policies may apply. The hotel will contact you after booking with more information. Kids under the age of 18 enjoy our breakfast at a 50% discounted rate. Children under 18 should have parental permission if not accompanied by parents. Please note that pets are only allowed in private rooms like single and twin room and for an additional charge. Pets are not allowed in shared dorms. Towels are not included in the room rate of dorm rooms. Guests can rent them at the property for an additional charge or bring their own.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Heating
Non-smoking throughout
WiFi available in all areas

Activities

Games room
Billiards

Services

Meeting/banquet facilities
24-hour front desk
Laundry
Express check-in/check-out
Packed lunches
Tour desk
Luggage storage
ATM/cash machine on site
Vending machine (drinks)
Vending machine (snacks)
Lockers
Strollers

Food & Drink

Bar
Snack bar
Special diet menus (on request)

Internet

Internet services
WiFi
Free WiFi

Kitchen

Shared kitchen

Outdoors

Terrace
Sun terrace

Transport

Public transport tickets

Safety & security

Key card access
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety